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Data protection

Welcome to Nobufil!

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As part of the use of our website, we will inform you below about the data processing that we carry out with information obligations in accordance with Art13 and Art14 DSGVO and thus also meet our obligations in accordance with TKG 2003. The following personal data are used for the use of ourhome page https://nobufil.com and subsequently for business relationships, starting with the pre-contractual obligations processed by us. We have organized this information based on the nature of the relationship and use of our Services:

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Visit our website

By visiting the website https://nobufil.com the following categories of your data may be affected.

  • Browser used

  • Date, time and duration of access

  • Language or country

  • Type and type of device used

  • Operating system

  • Partial IP address

  • Visited pages of https://nobufil.com

  • Data that you provide to us via a contact form
     

The data is processed to the extent required in each case and is justified by an overriding legitimate interest in the operation of our website in accordance with Art 6 Para 1f GDPR.

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It may be necessary to transmit the data mentioned as part of the operation of our website to the following additional recipients, which is done by means of an order agreement in accordance with Art. 28 GDPR:

  • wix.com Ltd. 40 Namal Tel Aviv St., Tel Aviv, Israel (recognized for adequate data security by the Commission of the European Union)
     

Use of cookies

The data areas mentioned in the section "Visiting our website" are processed by "cookies", which are text files that are stored on the respective user device.


Cookies are in turn divided into several categories, which are treated differently:

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Technical cookies

These only ensure the functioning of our website and do not require your consent. They serve to recognize and store temporary data of website visitors. We only use these technical cookies to the extent necessary to communicate with your receiving device via the website. Technical cookies are also required due to pre-contractual measures (Article 6 Paragraph 1b GDPR) or justified by our overriding legitimate interest in the functionality of our website in accordance with Article 6 Paragraph 1f GDPR.

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Advertising cookies – non-essential cookies

Advertising cookies help us to better understand the interests of our customers and users of the website and to be able to respond to them in our offer. As a result, data is also combined with the data collected there when other websites are accessed.


Since these cookies are not strictly necessary for the operation of the website, your data will only be processed as part of these advertising services with your consent. Advertising cookies are also only activated if you have given your consent by clicking in the corresponding pop-up window on our website.

 

The consent to the processing of your data by services that process your data within the EU or the EEA or in countries for which there is a valid EU adequacy decision pursuant to Art. 45 GDPR is based on Art. 6 Para. 1a GDPR.
The consent can be revoked at any time by deleting the activated services from the browser of your device - the data processing that took place up to the time of the revocation is still valid justified.


If you generally do not want cookies, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases.


Sorted by duration of data storage, your consent relates to the following services:

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24 months storage

  • Google Tag Manager as part of order processing in accordance with Art. 28 GDPR in EU/EEA USA

  • Google Analytics as part of order processing in accordance with Art. 28 GDPR in EU/EEA USA

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18 months storage

  • Google Optimize as part of order processing in accordance with Art. 28 GDPR in EU/EEA USA

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13 months storage

  • Microsoft Advertising as part of order processing in accordance with Art. 28 GDPR in EU/EEA USA
     

3 months storage

  • Facebook Pixel within the framework of joint responsibility according to Art. 26 GDPR
     

Data processing newsletter by e-mail

We are happy to stay in touch with our customers and keep you informed via our e-mail newsletter. This can be obtained as a subscription using the input form. In addition to the data already mentioned above, the following data in particular are processed to receive the newsletter:

  • First and last name

  • E-mail address
     

In order to send our email newsletters, it may be necessary for us to transfer your data to the following processors:

  • wix.com Ltd. 40 Namal Tel Aviv St., Tel Aviv, Israel (recognized for adequate data security by the Commission of the European Union)
     

There is no obligation on the part of the customer to agree to the sending of the newsletter and this can also be revoked at any time: A consent as well as an unsubscribe is done on our website by means of an input mask, the unsubscribe can be done via the link in already received newsletters as well as by mail to office@nobufil.com

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Data processing contact

If you contact us, additional data may be processed together with the data from your visit to our website, relating to the following categories:

  • Data about contact (name, address, date, time)

  • mail address

  • telephone or fax number

  • Any order data 

  • Data from mutual communication

The processing of the data from the communication takes place only to the extent that is absolutely necessary and is justified in accordance with Art 6 Para 1b and 1f and enables the processing of pre-contractual obligations, contract processing and also represents a legitimate interest of our company in a satisfactory communication process.
 

Data processing web shop

When using our web shops in addition to visiting our website, further data is processed in the following setting:

  • Contact details (first and last name, date of birth)

  • Billing or shipping addresses

  • Email or telephone

  • Account and payment details

  • Ordering data and delivery information

  • Customer number

  • Data entered via contact form

  • Further communications from you
     

The justification for the processing of your data in the context of the web shop is justified by the purposes of sales and delivery processing. This also includes the use of the data to assert our legal claims and to defend against fraud. The data will also be passed on to our payment service provider Mollie BV, Keizersgracht 126, 1015 CW Amsterdam, the Netherlands (EU) for the purpose of payment processing.
We also comply with the statutory storage obligation according to § 132 BAO.
A use for direct advertising - as far as legally permitted - is also possible, whereby we hereby expressly inform you that you can object to the processing of your data for the purpose of direct advertising at any time.
The processing of the data is therefore justified to the extent required for the fulfillment of the contract in accordance with Art 6 Para 1B GDPR and also results from the overriding legitimate interest in a friction-free business process in accordance with Art 6 Para 1 L and 1F GDPR.


This can result in the following transfer of data:

  • For payment services: wix.com Ltd., 40 Namal Tel Aviv St., Tel Aviv, Israel (recognized by the Commission of the European Union for adequate data security).

  • For logistics services: Österreichische Post AG, 1030 Vienna, Austria (EU)
     

Data processing of a customer account

If you optionally register for a customer account with your consent, further data categories (in addition to Webshop) that are processed by us.

  • Wishlist and order history

  • Reviews and voting for purchased products

  • Customer segmentation parameters for offering targeted benefits

As part of the customer account, the processing of data is dedicated to the purpose of customer loyalty and the exchange of experience reports. The processing takes place through voluntary consent in accordance with Article 6 Paragraph 1A  GDPR and is also justified by our overriding interest in experiences and reviews of our products in quality management. With regard to the processing of your data with your consent, you can revoke this at any time, whereby the legality of the data processing that has taken place up to this point in time is not affected.

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Duration of data storage

In general, data storage is only intended for as long as it is necessary for the respective purpose or justified by the legal requirements.
If you contact us using the form on the website or by e-mail, the data you provide will be stored with us for six months for the purpose of processing the request and in the event of follow-up questions. This data will not be passed on without your consent.
Storage obligations resulting from other areas of law are also complied with (for example, the tax storage obligation for business documents is 7 years according to §132 BAO).


The data name, address, purchased goods and date of purchase are also stored until the end of product liability (10 years). Data processing takes place on the basis of the legal provisions of § 96 Paragraph 3 TKG and Art 6 Paragraph 1a (consent) and/or lit b (necessary for the fulfillment of the contract) of the DSGVO. In justified individual cases, a retention period of up to 30 years after the end of the business relationship is permissible to defend against legal claims.

We store data that we process in the context of making contact for up to 3 years after the last contact.

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Legal information

We hereby provide the following information about the rights to data processing for the users of our services:

  • Right to information about which data is processed and stored in accordance with Article 15 GDPR

  • Right to correct and complete incorrect and incomplete data in accordance with Article 16 GDPR

  • Right to erasure of data, provided they are not affected by retention requirements with Article 17 GDPR

  • Right to restriction of data in accordance with Article 18 GDPR

  • Right to structured, machine-compatible data portability in accordance with Article 20 GDPR

  • Opportunity to object to the processing of data based on Art 6 lit e or f GDPR in accordance with Art 21 GDPR, in particular with regard to the processing of data for advertising purposes.

With regard to the processing of your data with your consent, you can revoke this at any time, whereby the legality of the data processing that has taken place up to this point in time is not affected.

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If, contrary to expectations, your rights are violated when processing your data, we ask you to contact us immediately so that we can process your request quickly and transparently. If you are of the opinion that the processing of your data violates data protection law or your data protection rights have otherwise been violated in some way, you also have the option of complaining to the supervisory authority. In Austria, this is the data protection authority.

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Responsibility

Responsible according to Art 4 Z 7 GDPR:

nobufil GmbH
dr Franz Wilhelm Street 2
3500 Krems on the Danube
AUSTRIA

Managing Director: Alexander Datzinger

Email: office@nobufil.com

UID: ATU78162328
FN: 579247i 

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Commercial court:
Krems at the Donau, Austria

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About Us
Nobufil is the first Austrian sustainable 3D printing filament manufacturer with its own recycling and in-house filament production. We care about reducing plastic waste and a negative carbon footprint.

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